Anna Ballerina

Returns and Exchanges

• Return Period: Items can be returned or exchanged within [Insert Number] days of purchase with a valid receipt.

• Condition: Items must be unused, unworn, and in their original packaging. Items that show signs of wear or have been altered will not be accepted.

• Non-Returnable Items: For hygiene reasons, certain items such as opened undergarments and socks cannot be returned or exchanged.

• Refunds: Refunds will be processed using the original payment method. For purchases made with a gift card, refunds will be issued as store credit.

• Exchange Process: Exchanges can be made for items of equal value or with additional payment if a different item is chosen.

Special Orders

• Custom Orders: Custom or special orders are non-returnable and non-refundable. Ensure all details are correct before finalizing the purchase.

• Order Cancellation: Special orders cannot be canceled once processed. Please review all specifications carefully.

Store Etiquette

• Dress Code: Please try on dance wear in designated fitting areas only.

• Food and Drink: Outside food and beverages are not permitted in the store.

• Personal Items: We recommend not bringing large bags or valuables into the fitting rooms. The store is not responsible for lost or stolen items.

 Store Policies and Changes

• Policy Updates: Store policies are subject to change. Any updates will be posted in-store and on our website. Please check for the most current policies before making a purchase.

 Contact and Support

• In-Store Assistance: For any questions or concerns, please contact our store staff.

• Customer Support: For support outside of store hours, please contact us at annaballerina.skb@gmail.com or via our website.

 

Thank you for shopping with us at annaballerina.com. We value your business and are committed to providing you with excellent service and quality products